Clockwork Home Services considers itself an "employer of choice" in all the markets where it
operates by offering a pay scale that is generally higher than average in the
market as well as a comprehensive benefits program.
IT Service Technician
Job Responsibilities
- Provide helpdesk support services, phone support and remote desktop troubleshooting.
- Coordinates, installs, maintains and troubleshoots a wide range of PC equipment and peripheral components such as monitors, keyboards, printers, and disk drives.
- Performs hardware upgrades to existing computer equipment as needed.
- Sets up and configures PC's.
- Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
- Replaces defective or inadequate software packages.
- May assist in the customization and adaptation of existing programs to meet users' requirements.
- Provides users with technical support responding to the needs and questions of the end users regarding their PC systems, software, hardware and network.
- Answers end users' inquires.
- May diagnose system hardware, software, and operator problems.
- Recommends or performs remedial actions to correct problems based on knowledge of system operation.
- Required to document procedures utilized.
Skills/Qualifications
- Proficiency with Windows XP, Windows 2000 and Office suite troubleshooting and support a must.
- Hands-on experience with supporting windows clients in network environment, network printers.
- Microsoft networks support and maintenance skills.
- Ability to re-image Dell PCs and Laptops.
- Customer-oriented with excellent communication skills.
- Consistent work habits.
- Excellent troubleshooting skills.
- Able to work without supervision.
- Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Capable of changes in work environment, managing competing demands and able to deal with frequent change, delays or unexpected events. Must be organized and detail oriented.
Education Requirements
- High school diploma or GED.
- Experience with A+
- At least 2 years experience in Hands-on PC, Windows and LAN support.
Click to Apply by E-mail to: Recruiting@ClockworkHomeServices.com
Clockwork Home Services is an Equal Opportunity Employer
Our company is committed to equal employment opportunity.
We will not discriminate against employees or applicants for employment on any illegally recognized basis.
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